Intercom (Support Chat Provider) is working well, and we don't expect a recurrence.
Posted Oct 12, 2023 - 10:59 CDT
Monitoring
Update: A fix has been implemented, and we are monitoring the results.
Posted Oct 12, 2023 - 10:27 CDT
Update
We have been informed by Intercom (Support Chat Provider) that "the issue has been identified and a fix is being implemented." We will continue to monitor their Status Page and make updates accordingly.
Posted Oct 12, 2023 - 10:02 CDT
Identified
The issue has been identified as related to Intercom (chat provider) slowness. A fix is currently being determined, and we will update once it has been implemented.