Errors connecting to calls

Incident Report for Flo Recruit

Resolved

This incident has been resolved.

Posted Feb 07, 2023 - 17:59 CST

Monitoring

Our video chat provider has implemented a fix. We will be monitoring the results.

Posted Feb 07, 2023 - 10:15 CST

Update

Our video chat provider has identified the issue and working on a fix.

Posted Feb 07, 2023 - 09:42 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2023 - 09:25 CST

Investigating

We are investigating elevated platform error rates. Users may get websocket connection errors when trying to join calls.

Posted Feb 07, 2023 - 09:11 CST

This incident affected: Flo Recruit University, Flo Recruit Employer, and Video Hosting.